Jewellery Consultant / Sales

Join Karvi Jewellery as a Jewellery Consultant / Sales and become part of a team that values genuine connections and exceptional customer service. We are seeking a passionate individual who thrives in a client-facing role, building trust and delivering personalized experiences. In this role, you'll be the face of our brand, advising customers on the perfect pieces to suit their style and budget. Karvi Jewellery is a beloved name in Mampang Prapatan, known for our high-quality, handcrafted jewellery and commitment to customer satisfaction. If you're ready to make a difference and grow with us, we'd love to hear from you.

As a Jewellery Consultant / Sales at Karvi Jewellery, you'll spend your days engaging with customers, understanding their needs, and guiding them through our extensive collection. You'll use our in-house software to manage inventory and sales, and you'll leverage our CRM system to track customer interactions and preferences. This role offers a unique opportunity to combine your passion for jewellery with your sales acumen, all while being part of a supportive and dynamic team.

📋 Tanggung Jawab Pekerjaan

• Consult with customers to understand their needs and recommend the perfect jewellery pieces.
• Manage inventory and sales using our in-house software, ensuring accurate and up-to-date records.
• Track customer interactions and preferences using our CRM system to provide personalized service.
• Assist in organizing and participating in jewellery exhibitions and events to showcase our products.
• Stay informed about the latest trends in the jewellery industry to offer relevant advice to customers.
• Collaborate with the marketing team to promote our products and services.
• Achieve monthly and quarterly sales targets to contribute to the overall success of the store.
• Provide exceptional customer service, ensuring every customer leaves satisfied with their purchase.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in sales or a related field, preferably in the jewellery industry.
• Proven track record of achieving sales targets in a retail environment.
• Excellent communication and interpersonal skills to build rapport with customers.
• Strong knowledge of jewellery materials, designs, and trends.
• Familiarity with inventory management software and CRM systems.
• Ability to work well under pressure and meet tight deadlines.
• Creative problem-solving skills to handle customer inquiries and concerns.
• Bachelor's degree in a related field or equivalent experience.

🛠️ Keahlian

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