Customer Relationship Executive - Bali Region (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung)

Join BFI Finance Indonesia as a Customer Relationship Executive in the vibrant regions of Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung). In this dynamic role, you will play a pivotal part in re-engaging past customers and analyzing their financial needs to provide tailored solutions. With BFI Finance Indonesia, you'll be part of a growing financial institution committed to delivering exceptional customer experiences and driving business growth.

As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with existing customers. You'll leverage your sales acumen and communication skills to identify opportunities, address concerns, and ensure customer satisfaction. This role offers a unique chance to work in one of Indonesia's most sought-after destinations, where you can combine your passion for finance with the beauty and culture of Bali.

At BFI Finance Indonesia, we believe in fostering a supportive and collaborative work environment. You'll have the opportunity to grow your career while contributing to our mission of providing innovative financial solutions to our customers. Join us and be part of a team that values your expertise and dedication.

📋 Tanggung Jawab Pekerjaan

• Develop and maintain strong relationships with existing customers.
• Identify and analyze customer financial needs to provide tailored solutions.
• Conduct regular follow-ups and consultations to ensure customer satisfaction.
• Leverage sales and communication skills to address customer concerns and identify opportunities.
• Collaborate with the sales and marketing teams to drive customer engagement and retention.
• Monitor customer interactions and feedback to identify trends and areas for improvement.
• Stay up-to-date with industry trends and financial regulations to provide informed advice to customers.
• Contribute to the development of customer relationship strategies and initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Finance, Marketing, or a related field.
• Minimum of 2 years of experience in sales, customer service, or a related field.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with financial products and services is a plus.
• Certification in customer relationship management or sales is a plus.
• Fluency in Indonesian and English is required.

🛠️ Keahlian

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