Senior Front Desk Receptionist

Pacific Investment · 📍 Binjai, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 3.000.000 – Rp 4.000.000 per month
Pacific Investment is seeking a dynamic and professional Senior Front Desk Receptionist to join our team in Binjai, Sumatera Utara. As a Senior Front Desk Receptionist, you will be the first point of contact for our guests and clients, ensuring their needs are met with a high level of service and efficiency. This role is perfect for someone who is detail-oriented, customer-focused, and enjoys working in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and clients upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle inquiries, reservations, and check-ins/outs efficiently and accurately.,Maintain accurate records of guest information and transactions.,Coordinate with other departments to ensure smooth operations and timely service delivery.,Monitor front desk area for security and safety, reporting any issues promptly.,Provide excellent customer service, resolving complaints and concerns in a professional manner.,Assist in training and mentoring junior staff members.,Perform other duties as assigned to support the overall success of the front desk operations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field, or equivalent experience.,Minimum of 3 years of experience in front desk receptionist roles, preferably in a high-volume environment.,Strong communication and interpersonal skills.,Excellent organizational and multitasking abilities.,Proficiency in using office software and front desk management systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and local language is a plus.,Valid ID and clean criminal record.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeamworkAdaptability
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